Privacy Policy

 

Effective Date: 21-01-2026

We are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you interact with our website, software tools, add-ons, or other services (“Services”).

By using our Services, you agree to the practices outlined below.

 

1. Scope


This Privacy Policy applies to all products, services, websites, and browser-based tools we own, develop, or operate — including add-ons, applications, and integrations that interact with third-party platforms or cloud-based environments.

 

2. Information We Collect


We may collect the following types of information, depending on how you interact with our Services:

 

a) Personal Information

We may collect basic personal data such as:


  • Your name

  • Your email address

  • Contact preferences

  • Any details you provide via forms, messages, or direct communication


This information is typically collected when you use a form, contact us, submit feedback, or authorize access to one of our tools.

 
b) Content and File Access

Some of our Services may require access to files or data that you explicitly authorize, such as:


  • Spreadsheets or structured data

  • Templates or documents containing placeholder tags

  • Folder locations for storing generated files

  • Specific content or metadata to complete an operation


We only access the data that is necessary to provide the requested feature and never access any unrelated content.

 

c) Usage Metadata

To improve performance and user experience, we may collect non-personally identifiable metadata, such as:


  • Feature usage statistics

  • Error or crash reports

  • Time-based events (e.g., when a file was created or a process started)


This data helps us improve reliability and ensure smooth operation of our Services.

 

3. How We Use Your Information


Your information may be used for the following purposes:


  • To deliver core functionality of the tools and services you choose to use

  • To generate documents, reports, or files based on your input and configuration

  • To personalize your experience

  • To respond to your inquiries or support requests

  • To track usage patterns and improve service performance

  • To notify you of important updates (if you opt-in)


We do not use your personal information for advertising or share it with third parties for marketing purposes.

 

4. Data Access and Permissions


When you use a tool that connects with your files, account, or storage system, we may request permission to:


  • Read specific data (e.g., rows from a spreadsheet or fields from a form)

  • Read templates or content files with placeholder tags

  • Write or store files into your drive or designated folder

  • Update existing data (e.g., insert file links or timestamps)


These permissions are used only to execute the features you select. You are in full control of access, and can revoke permissions at any time via your account settings or platform access controls.


5. Data Storage and Retention


We do not permanently store the contents of your spreadsheets, documents, or files unless you explicitly submit them for support or functionality.


In cases where limited data must be temporarily stored (e.g., for processing, diagnostics, or support), we ensure:


  • The data is stored securely

  • It is used only for its intended purpose

  • It is deleted after processing or within a short retention window


Basic metadata, such as your name, email address, or issue details, may be retained if you contact us, for the purpose of support history or future reference.


6. Data Sharing and Disclosure


We do not sell, rent, trade, or share Google user data with any third parties.


User data collected through our Services may be securely stored in our backend database infrastructure (currently hosted on Supabase) solely for the purpose of providing functionality, diagnostics, support, and service improvements. Supabase acts as a data processor on our behalf and does not use the data for its own purposes.


We may access and use Google user data only to deliver the features explicitly requested by the user. We do not use Google user data for advertising, profiling, or marketing.


We may use your email address to communicate important service updates, feature announcements, tutorials, or operational notices related to our tools. You may opt out of non-essential communications at any time.


We may disclose limited data only in the following circumstances:

  • To comply with applicable laws, regulations, legal processes, or government requests

  • To protect the rights, property, safety, or security of our users, our Services, or the public

  • To service providers that support our infrastructure or operations, under strict confidentiality and data protection obligations


We do not otherwise transfer or disclose Google user data to any external parties.


7. Security


We apply reasonable technical and organizational safeguards to protect your data. These include:


  • Secure data transmission using encryption (e.g., HTTPS)

  • Access controls and scope limitation

  • Temporary, minimal, and purpose-specific data processing

  • Regular monitoring of service integrity


While we take every precaution, no system is completely immune to risks. You are encouraged to manage your account settings, review permissions regularly, and avoid sharing sensitive data unnecessarily.

 

8. Your Rights and Choices


You have full control over your personal information and data access. You may:


  • Revoke permissions or uninstall our tools at any time

  • Request deletion of any stored support data

  • Contact us regarding any concerns or to access the data we may have about you

  • Choose whether to receive communications from us, where applicable


We will always honor your choices and privacy-related requests as required by applicable law.

 

9. Children’s Privacy


Our Services are not directed toward children under the age of 13. We do not knowingly collect or store any personal information from children. If such data is discovered, it will be removed promptly.

 

10. Changes to This Policy


We may update this Privacy Policy from time to time. When we do, we will revise the “Effective Date” at the top of the page. You are encouraged to review this page periodically to stay informed of any changes.

Continued use of our Services after changes are made indicates your acceptance of the updated policy.

 

11. Contact Us


If you have any questions about this Privacy Policy or how your information is handled, please contact us using the form provided on our website or at: 📧 [upgradewithai@gmail.com]